We have done a few after care call outs over the years here a just a few to show you what benefit our free voucher can be if you have a spillage. The voucher covers you for one spillage call out over a three year period on any carpet we clean for you.
This can be extended if you have a second clean any time within that three years.
So what does it cover? A free call out for me to come and try and help your situation. Lets be clear it does not cover some spillages like paint, nail varnish, After party, You also need to understand that you must take full responsibility for the spillage and may be asked to sign a disclaimer, after all it is a free service Sounds limited? maybe, but it might just save the day. Carpet cleaners would charge you their minimum (£50) charge for this type of call out. (Voucher Valid Only On Areas We Have Cleaned)
Case Number One: This customer had us clean her lounge for when the new baby arrived. She had a few close family members over one evening for a meal and drinks.
The big mistake was decanting the wine
Case Number Two: It always sad when our pets get old
Case number 3: This case was a senior gentlemen that has a fall. happy to report he recovered and was his old self in no time at all.
Case Number 4: Calpol can be a permanent stain if left to dry so we where lucky in this case. the mum and dad where very happy as they had a stain from calpol in another house with their first child.
Case Number 5: So What do you get when you combine a child, a chocolate milkshake, and a week before you move out a rented house? Answer panic. we relaxed the rule on this one as the lady has used us before but we had not cleaned this carpet. We normally only honour our voucher on carpets we have cleaned in the last 3 years.
Case Number 6: You know what its like when your teenager reaches 18 and they ask for a party! You want your home to look its best for all the guests. so you have your carpets cleaned. Problem is that your guests are teenagers. Again we dont cover after party clean up under our voucher but, how can I say no?